Privacy Policy

Last updated: 07/04/2025

At Pathway to Possibilities, your privacy is important to us. We are committed to protecting your personal information and being transparent about how we collect, use, and store your data.

This Privacy Policy outlines how we handle your information when you visit our website, submit a referral form, or interact with our services.


1. Who We Are

Pathway to Possibilities is based in Adelaide, South Australia, and provides supportive resources and referrals for individuals with disabilities.


2. What Information We Collect

We may collect the following types of personal information:

  • Contact details (e.g., your name, email address, phone number)
  • Referral information (e.g., details you submit via our online form)
  • Demographic details (e.g., age range, location, if you choose to share)
  • Technical information (e.g., IP address, browser type, cookies)

We only collect information that is necessary for us to provide our services effectively.


3. How We Collect Your Information

We collect your personal information when you:

  • Fill out our referral form
  • Contact us through our website or email
  • Subscribe to updates or resources
  • Use our website (via cookies and analytics tools)

4. Why We Collect Your Information

We use your information to:

  • Provide appropriate referrals and support
  • Respond to your enquiries
  • Improve the accessibility and usability of our website
  • Understand the needs of our community
  • Comply with legal and regulatory obligations

5. Sharing Your Information

We will never sell your information.

We may share your information with:

  • Trusted service providers (only where necessary to deliver our services)
  • Referral partners (only with your explicit consent)
  • Legal authorities if required by law

6. How We Protect Your Privacy

We take reasonable steps to protect your personal information from misuse, loss, unauthorized access, and disclosure. This includes secure data storage and restricted access procedures.


7. Your Rights

Under Australian privacy law (Privacy Act 1988 – including the Australian Privacy Principles), you have the right to:

  • Access the personal information we hold about you
  • Correct any inaccuracies
  • Withdraw your consent
  • Lodge a complaint about our handling of your information

To exercise these rights, please contact us at:


8. Cookies & Analytics

Our website may use cookies and tools like Google Analytics to better understand how visitors use our site. This helps us improve your experience. You can disable cookies in your browser settings if you prefer.


9. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of these third-party websites.


10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.


Contact Us

If you have any questions about this policy or how we manage your information, please reach out:

📧 [email protected]

Privacy Policy