Last updated: 20/04/2026
At Pathway to Possibilities, protecting your privacy and personal information is important to us. We are committed to managing information in a respectful, secure, and transparent way in accordance with Australian privacy legislation and relevant NDIS requirements.
Who We Are
Pathway to Possibilities is a disability support service based in Adelaide, South Australia, providing personalised support to individuals and families.
What Information We Collect
We may collect personal information including:
• Name, phone number, and email address
• Referral and support information submitted through our website or services
• Information relevant to providing supports
• Technical website information such as IP addresses, browser information, cookies, and website analytics
We only collect information necessary to provide safe, effective, and appropriate services.
How We Collect Information
We may collect information when you:
• Complete a referral form
• Contact us via phone, email, or our website
• Use our website
• Engage with our services
Why We Collect Information
We collect information to:
• Provide supports and services
• Respond to enquiries and referrals
• Understand individual support needs
• Improve our website and services
• Meet legal, regulatory, and NDIS obligations
Consent and Information Sharing
Pathway to Possibilities collects and uses personal information with informed consent wherever possible.
We may share information only:
• With your consent
• When necessary to provide supports
• With relevant service providers or professionals involved in your care
• Where required by law
We do not sell personal information.
Information Security
We take reasonable steps to protect personal information from misuse, loss, unauthorised access, disclosure, or alteration.
Information may be stored using:
• Secure password-protected systems
• Secure cloud-based storage
• Restricted access processes
Your Rights
You have the right to:
• Access personal information we hold about you
• Request corrections to your information
• Withdraw or change consent where appropriate
• Raise concerns regarding how your information is handled
Cookies and Website Analytics
Our website may use cookies and analytics tools to understand how visitors use our website and improve the user experience.
You can disable cookies through your browser settings if preferred.
Third-Party Websites
Our website may contain links to external websites. Pathway to Possibilities is not responsible for the privacy practices of third-party websites.
Changes to This Policy
This policy may be updated periodically to reflect changes in legislation, services, or organisational practices.
Contact Us
If you have any questions about this policy or how we manage your information, please reach out:
📧 admin@pathwaytopossibilities.com.au
